Six Sigma Global Institute (SSGI) Project Management Professional Certification Practice Exam

What is the main aspect that control systems in project management lack?

1. Cost management capabilities

2. Quality assurance processes

3. Focus on human resource management

4. Schedule tracking functionalities

The correct answer is: Focus on human resource management

In project management, control systems primarily focus on the procedural and technical aspects of managing a project. While human resource management is undeniably important, the core function of most control systems is to monitor and regulate key project parameters such as cost, quality, and schedule. This often leads to a gap in their attention to the human elements involved in projects, such as team dynamics, motivation, and interpersonal relationships. The human resource aspect can manifest in various ways, including how team members collaborate, their engagement levels, and how effectively conflicts are resolved. Control systems may not sufficiently encompass these qualitative factors, which are critical for project success. Instead, these systems are more equipped to handle quantitative data and structured processes, which may neglect the nuanced challenges and opportunities presented by team dynamics. In contrast, cost management capabilities, quality assurance processes, and schedule tracking functionalities are often integral components of control systems. These elements are designed to provide clear metrics and feedback loops that aid project managers in ensuring the project stays within budget, meets quality standards, and adheres to timelines. Therefore, focusing on human resource management is frequently identified as a limitation in existing project control systems.