Six Sigma Global Institute (SSGI) Project Management Professional Certification Practice Exam

What is the role of focus groups in requirements gathering?

1. Analyzing risks

2. Collecting quantitative data

3. Gathering qualitative feedback from participants

4. Documenting stakeholder requirements

The correct answer is: Gathering qualitative feedback from participants

In the context of requirements gathering, focus groups play a critical role in gathering qualitative feedback from participants. This involves collecting insights, opinions, and emotions related to the project or product being developed. Focus groups typically consist of selected individuals who provide feedback based on their experiences and perspectives, helping project managers and stakeholders understand the needs and preferences of end users or customers. This qualitative feedback is invaluable because it goes beyond simple numbers or statistics, offering a deeper understanding of user expectations, pain points, and desires. It can reveal underlying themes and assist in identifying aspects of a product or service that might not be addressed through quantitative data alone. The rich, descriptive information gathered from focus groups can inform the design and development process, ensuring that the final product aligns with user needs and enhances overall satisfaction. While analyzing risks, collecting quantitative data, and documenting stakeholder requirements are all important activities in project management, they serve different purposes and do not focus specifically on gathering the nuanced insights that focus groups provide. Therefore, the emphasis on qualitative feedback from participants distinctly highlights the core function of focus groups in the requirements-gathering process.